ID Verification

Top User Guide ID Verification

Japanese law requires that anyone making an international remittance submit a tax return and their Individual Number. Please see below for the documents and procedures to be submitted.

documents to be submitted

a person with a Individual number card

If you have an Individual Number Card, please submit only one. However, if you do not have an Individual Number Card, you will need to submit additional documents related to your Individual Number and identification documents.

Front Back

Individual Number card

Or Front

Certificate of Residence
*issued within 6 monthes

Identity verification documents

- For foreign nationality

  • Residence Card
  • Special Permanent
    Resident Certificate
Front Back Please confirm that the symbols and numbers are visible. Address, name, date of birth must be visible and should match with the information you have provided for member registration. Please confirm that it's valid and unexpired. Your identification card will only be accepted if it is valid and unexpired. Please send us copies of both front and back side of the identification document.
※If there is any update made, please confirm the official seal.
Front Back Please confirm that the symbols and numbers are visible. Address, name, date of birth must be visible and should match with the information you have provided for member registration. Please confirm that it's valid and unexpired. Your identification card will only be accepted if it is valid and unexpired. Please send us copies of both front and back side of the identification document.
※If there is any update made, please confirm the official seal.


- For Japanese nationality

  • Driver`s License
  • Basic Resident
    Registration Card
Front Back Address, name, date of birth must be visible and should match with the information you have provided for member registration. Please confirm that it's valid and unexpired. Your identification card will only be accepted if it is valid and unexpired. Please confirm that the document number is visible Please confirm that the official seal is visible Please send us copies of both front and back side of the identification document.
※If there is any update made, please confirm the official seal.
Front Back Please make sure that the name of the local government of the publisher is clearly written.
Please confirm that it's valid and unexpired. Your identification card will only be accepted if it is valid and unexpired. Address, name must be visible and should match with the information you have provided for member registration. Please send us copies of both front and back side of the identification document.
※If there is any update made, please confirm the official seal.

How to verify your identity

You can submit by uploading or emailing.
After confirmation by the operator, a "Welcome Letter" will be sent to your home.
※ It will take approximately 2 to 5 business days for the "Welcome Letter" to be delivered.

STEP1 Take a photo
Please take a photo of the identification document you have selected using your mobile phone or other device.
Make sure you can see both the front and back of the document.
STEP2 Upload and send scanned or photographed images
Select type. Click the "Browse" button for Attachment 1. Click the "Browse" button for Attachment 2. Finally, click the "Upload" button to complete the process.