Acknowledging the importance of protecting personal information in today's advanced information-communications society, Company will take all necessary measures to protect personal information. Company will not only comply with the laws and regulations concerning the protection of personal information, but will also set forth and observe sets of inner rules to gain greater solidity.
Company will acquire personal information that is necessary to conduct its business in a legitimate and fair manner.
Company will not provide personal information to any third party in principle, unless the customer concerned has agreed to such use or it is authorized by the law. However, Company may provide personal information to relevant entities without customer's consent in the following cases:
• When Company entrusts the management of personal information to a third party to achieve the purposes of use.
• When Company is one of the parties in a consolidation transaction.
• When Company uses personal information jointly with designated entities that are publicly informed.
Notwithstanding anything to the contrary stated above, Company may provide personal information to governmental authority (e.g. Courts and Police) if required or requested properly pursuant to the law.
Purpose of using personal information
In principle, we will not provide your personal information to a third party unless you have given your consent. However, in the following cases, we may provide your personal information to a third party without your consent.
(1) When entrusting the handling of personal information to the extent necessary to achieve the purpose of use
(2) When disclosing or providing to outsourced companies and business partners to the extent necessary for the performance of business
(3) When the business is succeeded due to a merger, company split, business transfer, or other reasons.
(4) When required by law
(5) It is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, and obtaining the consent of the person may hinder the performance of the affairs case.
(1)Information on the system for the protection of personal information in the country concerned
We may provide your personal information to the following businesses depending on the country of remittance.
|Names of subcontractors and business partners||USA|
|MoneyGram International Payment Systems, Inc.||USA|
|Kwangju Bank||Republic of Korea|
|Machhapuchchhre Bank Limited||Nepal|
|CIMB Islamic Bank Berhad||Malaysia|
|Vietnam Joint Stock Commercial Bank for Industry and Trade||Vietnam|
Company shall not acquire, use, and provide(to any third party) sensitive information including political affiliation, religion, participation in labor union, race, ethnic group, family origin, legal address on family registry and medical information unless authorized by the law or it is necessary to conduct business on condition where Company was given customer's prior consent.
If the customer's personal information becomes unnecessary for the performance of business, we will endeavor to promptly delete or dispose of it by an appropriate method.
Company do not handle anonymously processed information.
Company will maintain and manage accurate and up to date personal information, and prevent leakage of information with rational security measures. Company will properly supervise employees and parties entrusted with handling personal information by enforcing rigorous information security management standards.
Company will continuously review this policy according to the development of information technologies and the changes in social demand, and strive to improve the management of customer's personal information.
Company will promptly and adequately process any complaints or consultations concerning the usage, provision, disclosure, or amendment of Personal Information and other handling of personal information. For requests for complaints and consultation, please contact "Customer Help Desk" mentioned below.
Company will strive to respond appropriately and promptly with customer's requests including notification of the purposes of use of personal data, disclosure of personal information, correction, addition and deletion of personal information that do not reflect the facts, suspension of use and elimination of personal information, suspension of providing personal information to a third party. Please contact us regarding the question about the handling of personal information and the specific procedure of request of disclosure etc. ・Information on Disclosure of Personal Information Information on Disclosure of Personal Information
Established April 01, 2014
Revised Nov 16, 2011
Revised Nov 20, 2012
Revised Feb 25, 2013
Revised July 01, 2014
Revised Dec 07, 2014
Revised July 01, 2015
President & CEO: Jeff John
Counter: C-Square Co.Ltd. Compliance Deptartment, Privacy Administrator
Shinjuku-ku, Tokyo Shinjuku 1-36-7 Shinjuku Uchino building II 2 floor
E-mail: firstname.lastname@example.org（365 Days and 24 hrs）
Tel 03-3359-0028 (Mon~Fri 10:00~17:00 JST) Fax 03-3359-0029
We are a registered and authorised member of Japan Institute for Promotion of Digital Economy and Community (JIPDEC) which is one of the Authorised Personal Information Protection Organizations.
You may contact JIPDEC if you have any complaints.
[Name of Authorised Personal Information Protection Organization]
Japan Institute for Promotion of Digital Economy and Community (JIPDEC)
[Complaint Resolution Body]
Privacy Mark Promotion Center
[Privacy Complaint Room]
Roppongi, Minato-ku, Tokyo 1-9-9 Roppongi First Building 12F
TEL 03-5860-7565 / 0120-700-779