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TopPersonal Information Privacy Policy

Personal Information Privacy Policy

Privacy Policy, Solicitation Policy

C-Square Co.Ltd. (Hereinafter reffered to as 'Company' has a vision to contribute to the information-oriented society by building a trusting relationship with customers through the provision of solutions and services. Regarding customers' personal information protection, Company will respect Personal Information Protection Act by conforming to the relevant local laws and ordinances and shall manage in accordance with rules set forth by this Privacy Policy and continuously review and enhance its privacy management system.


Acknowledging the importance of protecting personal information in today's advanced information-communications society, Company will take all necessary measures to protect personal information. We will comply our policy with "Personal Information Protection Law" in addition to related laws and regulations and strive to appropriately protect and use customer's personal information.

Proper acquisition

Company will acquire customer's personal information that is necessary to conduct its business in a legitimate and proper manner.

Purpose of use

Company will specify the purposes of use of personal information and will not use it beyond the specified purposes. At the same time, company will take measures to prevent non-purpose use. Furthermore, Company will not use personal information beyond the purposes limited by any applicable laws or regulations. The purposes of use of personal information is described in the page below.
Purpose of using personal information

Usage and Provision to a Third Party

Company will not provide personal information to any third party in principle, unless the customer concerned has agreed to such use or it is authorized by the law. However, Company may provide personal information to relevant entities without customer's consent in case of consolidation transaction, management of personal information by third party to achieve the purpose of use and request from governmental authority.  

Handling Sensitive Information

Company shall not acquire, use, and provide(to any third party) sensitive information including political affiliation, religion, participation in labor union, race, ethnic group, family origin, legal address on family registry and medical information unless authorized by the law or it is necessary to conduct business on condition where Company was given customer's prior consent.

Security Measures

Company will maintain and manage accurate and up to date personal information, and prevent leakage of information with rational security measures. Company will properly supervise employees and parties entrusted with handling personal information by enforcing rigorous information security management standards.

Continuous Improvement

Company will continuously review this policy according to the development of information technologies and the changes in social demand, and strive to improve the management of customer's personal information.

Complaints or Consultations on Personal Information

Company will promptly and adequately process any complaints or consultations concerning the usage, provision, disclosure, or amendment of Personal Information and other handling of personal information. For requests for complaints and consultation, please contact "Customer Help Desk" mentioned below.

Request for disclosure

Company will strive to respond appropriately and promptly with customer's requests including notification of the purposes of use of personal data, disclosure of personal information, correction, addition and deletion of personal information that do not reflect the facts, suspension of use and elimination of personal information, suspension of providing personal information to a third party. Please contact us regarding the question about the handling of personal information and the specific procedure of request of disclosure etc. ・Information on Disclosure of Personal Information Information on Disclosure of Personal Information


Established April 01, 2014
Revised Nov 16, 2011
Revised Nov 20, 2012
Revised Feb 25, 2013
Revised July 01, 2014
Revised Dec 07, 2014
Revised July 01, 2015

C-Square Co.Ltd.
President & CEO: Jeff John

■Customer Help Desk

Counter: C-Square Co.Ltd. Compliance Deptartment, Privacy Administrator
   Address: 〒160-0022
   Shinjuku-ku, Tokyo Shinjuku 1-36-7 Shinjuku Uchino building II 2 floor
  E-mail: Days and 24 hrs)
   Tel 03-3359-0028 (Mon~Fri 10:00~17:00 JST) Fax 03-3359-0029

■Authorised Personal Information Protection Organization

We are a registered and authorised member of Japan Institute for Promotion of Digital Economy and Community (JIPDEC) which is one of the Authorised Personal Information Protection Organizations.
   You may contact JIPDEC if you have any complaints.
  [Name of Authorised Personal Information Protection Organization]
 Japan Institute for Promotion of Digital Economy and Community (JIPDEC)

  [Complaint Resolution Body]
  Privacy Mark Promotion Center

  [Privacy Complaint Room]
  Address:  〒106-0032
  Roppongi, Minato-ku, Tokyo 1-9-9 Roppongi First Building 12F
  TEL 03-5860-7565 / 0120-700-779